Inviting Home - architectural products, home furnishings and home lighting


Warranty Policy

As the purchaser of a product you are covered by the manufacturer’s warranty as well as any other warranty required by law. All merchandise is produced to standard and commercial tolerances. Each InvitingHome.com vendor warranties their products to be free from defects in workmanship and material.

When InvitingHome.com has determined that a product is defective, it will be replaced per our Return Material Authorization (RMA) process. At InvitingHome.com discretion, a credit may be offered instead of replacement. InvitingHome.com liability is limited to product replacement cost. It does not include freight or handling expense, installation cost or any other costs or expenses incurred in connection with the purchase or use of our products. Additionally, the manufacturer’s warranty does not include damage or other problems resulting from improper installation, misuse or normal wear and tear. No other warranty is expressed or implied.

Liability:

The customer shall test and verify the suitability of the product for intended use. No warranty for intended use is made. The customer assumes all risk and liability. InvitingHome.com only obligation is replacement or credit for product proven defective. InvitingHome.com shall not be liable for any loss or damage from the use or inability to use the product.

If you have any questions regarding these Warranty Policy, please contact customerservice@invitinghome.com or call 781-444-8001.